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About the company
Company Alere
URL alere.com 
Email lisa.pagel@alere.com
Employer Summary Alere is a health and wellness company providing a range of health management programs and services created to help people make better health decisions. Our clients include large employers, private health plans, and government-sponsored health plans nationwide. Alere offers the most patient-centered health management services available from a single provider in the industry – no one else provides the breadth or depth of services that we do.


About the position
Posted 08/10/2010
 
Title Implementation Manager
 
Location Rosemont, IL or other - virtual
 
Job Summary PRINCIPAL RESPONSIBILITIES include the following. Other duties may be assigned.

 Initiates and follows through to completion, program implementations for clients to ensure each program implementation is timely and efficient in order to optimize revenue potential and customer satisfaction. This requires daily interface with all internal and client contacts at management levels via email, phone and in person.
 Establishes and documents client specific objectives, operational procedures and processes and structures to effectively develop a program implementation plan.
 Conducts pre-implementation meetings with clients to address each operational issue identified for action and successful implementation.
 Provides advice and guidance to clients through the implementation process.
 Conducts on-site program launch meetings with the client and identified internal staff.
 Conducts job function in a manner that promotes a high level of customer service to both internal and external customers, and supports the Company’s core values and basic principles.
 Monitors and tracks Internal Readiness Assessment holding each department involved in implementation accountable for specific deliverables key to a successful and timely launch.
 Conducts post-launch meetings that include the client, and Alere operations personnel to assess program effectiveness of implementation. Utilizes process improvement principles in assessing program performance and in designing program modification plans.
 Routinely communicates with all Alere departments involved with implementation.
 Work proactively to identify opportunities for Alere to better assist clients during the implementation process.
 Perform other duties as assigned by the Director of Implementation.

 
Responsibilities PROBLEM SOLVING
 Ability to manage multiple tasks and projects to meet deadlines.
 Ability to learn, retains and applies considerable amounts of information.
 Capable of making independent decisions while also working in a collaborative, team-oriented environment.

 

 


 
Qualifications

EDUCATION / EXPERIENCE

 Associate's degree.
 Bachelor's degree is preferred.
 Three (3) to five (5) years' project management experience.
 Experience in human resources, benefits and/or healthcare is a significant plus.

TECHNICAL SKILLS

 Strong computer skills (Email, Internet, Word, PowerPoint and Excel).

COMMUNICATION SKILLS

 Excellent verbal and written communication skills.
 Ability to relate to individuals at all levels within an organization


 
How to apply

https://www.alere.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=2326


 
Approximate Travel about 10% for Kickoffs
Pay Range based on experience

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